Switchboard & Main Reception Supervisor

In this key leadership role, you will provide guidance, direction, and support to switchboard and reception staff, promoting a culture of excellence in customer service and operational efficiency. Your focus will be on maintaining a patient-centered approach and upholding the Trust’s high standards and objectives.

• Act as a role model for the Estates and Facilities strategy, embedding the departmental objectives within the switchboard and reception team.
• Assist in the implementation of workforce development plans, ensuring the effective deployment of staff to meet service demands.
• Maintain strong working relationships with external advisors and stakeholders, contributing to operational strategies that align with the Trust’s goals.

About Us

The Royal Berkshire NHS Foundation Trust is the main provider of hospital services for the population of Reading, Newbury, Wokingham and the towns and villages of west Berkshire.

Reading sits on the River Thames and is served by great road and rail links to London, Oxford, and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work, and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our values: Compassionate, Aspirational, Resourceful, Excellent,reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

For further details / informal visits contact: Name: Angela Hindle Job title: Facilities Manager Email address: [email protected] Telephone number: 01183227263