People Promise Manager

As a People Promise Manager, the post holder will work with a number of teams across several work streams within Chelsea and Westminster Hospital Foundation Trust and also with colleagues in the same role in the other three Trusts in the North West London Acute Provider Collaborative (APC) and the wider ICS (Integrated Care System).

As People Promise Manager, the post holder will be responsible for coordinating and embedding all elements of the NHS People Promise and be the driving force behind the delivery of the People Plan within the organisation. They will work collaboratively across the organisation, work closely with their counterparts across the Acute Provider Collaborative (APC) and ICS (Integrated Care Systems) and with other designated People Promise Managers to maximise opportunities to retain staff across the NHS.

The People Promise Manager will manage complex, multi-stakeholder projects with significant organisational and system-wide implications, requiring strong leadership, decision-making, and relationship management skills. They will have end-to-end responsibility for project lifecycle management, stakeholder engagement, and ensuring alignment with strategic workforce objectives. They will operate as a delivery enabler to others providing expertise, driving continuous improvement, and ensuring programme/project success through collaboration, innovation, and robust governance processes.

Chelsea and Westminster Hospital NHS Foundation Trust is one of England’s top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us ‘Good’ in safety, effectiveness, care, and responsiveness, and ‘Outstanding’ in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

For further details / informal visits contact: Name: Laura Brown Job title: Acting Deputy Director of L&OD Email address: [email protected]