Content Developer (Junior)

Location: Huntsville

Job Category: Information Technology

Time Type: Full-time

Clearance Requirement: Current TS/SCI Clearance required

Security Suitability: Must pass FBI security suitability

Polygraph Requirement: Must pass an FBI-administered Counterintelligence polygraph if one has not been conducted within the last five years.

Employee Type: W2 or 1099

Citizenship: US Citizen, no Dual Citizenship

Job Summary:

The Content Developer (Junior) will support the Service Operation team in improving data management initiatives in line with Executive Order 14028 and Memorandum 21-31. This entry-level position focuses on assisting in the creation, editing, and management of content associated with the enrollment of enterprise IT assets into a centralized logging repository. The role will also involve customer engagement with system owners to facilitate these enrollments and support independent validation and verification (IV&V) processes. Additionally, the Content Developer will help prepare documentation for secured external website access requests (EWARS) and assist in maintaining records for the Enterprise IT configuration Change Management process.

Key Responsibilities:

• Assist in the creation and editing of technical documentation, including user guides, training materials, and process documentation
• Work closely with team members to gather information and develop content that enhances understanding of data management and cybersecurity processes
• Support the development of schema for standardizing logs being ingested into the centralized logging repository
• Engage with system owners to facilitate their enrollment in the logging repository and document the process
• Aid in the preparation and review of documentation related to independent validation and verification (IV&V) of consolidated logs
• Assist in the approval process for secured external website access requests (EWARS) by preparing necessary documentation
• Help maintain records and documentation for the Enterprise IT configuration Change Management process
• Participate in team meetings to provide updates and receive feedback for continuous improvement

Unique Skills/Tasks/Software:

• Basic knowledge of Cybersecurity SIEM tools (e.g., Splunk, Elastic)
• Familiarity with Microsoft Power Platform applications (Power BI, Power Apps, Power Automate)
• Experience using Atlassian Software products (JIRA, Confluence, Service Desk, etc.) is a plus

Preferred Certifications:

• PMI Project Management Professional (PMP) (or interest in pursuing)
• Splunk Core Certified Power User (or interest in pursuing)
• ITIL v4 Practice Manager (PM) (or interest in pursuing)
• Microsoft Power BI Data Analyst Associate (or interest in pursuing)

Qualifications:

• Bachelor’s degree in Communication, Information Technology, Cybersecurity, or a related field (or relevant internship experience)
• Some experience in content development, technical writing, or related fields is preferred, but not required
• Strong writing and communication skills, with attention to detail
• Ability to work collaboratively in a team environment and engage effectively with stakeholders
• Basic understanding of cybersecurity principles and data management practices is a plus