Operations Project Manager

The Operations Project Manager provides comprehensive logistical and administrative support to the Chief Operations Officer while coordinating efforts across departments to drive operational success. This role requires adaptability, a proactive approach to problem-solving, and strong organizational skills to ensure seamless coordination and operational success across departments. By managing a variety of tasks and improving workflows, the Operations Project Manager enables the Chief Operations Officer and the Operations team to operate at maximum effectiveness while fostering a collaborative and efficient work environment.

Duties And Responsibilities

Logistics Coordination:

• Serve as the connecting point between the Operations Department and Administrative Departments such as Philanthropy, Marketing, and Information Technology, ensuring clear and timely communication for all internal requests.
• Manage logistics for events, tours, filming requests, speaking engagements, and other cross-departmental needs, tracking requests to completion.
• Coordinate and schedule interdepartmental meetings, ensuring alignment of schedules, preparation of agendas, and tracking of follow-up actions.

Support For The Chief Operations Officer

• Assist with scheduling, prioritizing, and tracking tasks to ensure the Chief Operations Officer’s time is used effectively.
• Organize and prepare materials for meetings, including agendas, relevant documents, and tracking follow-ups.
• Provide administrative and logistical support for cross-departmental initiatives and special projects as assigned.

Process And Workflow Management

• Support the Chief Operations Officer in maintaining systems to track interdepartmental requests, ensuring progress, accountability, and transparency.
• Assist in evaluating and refining workflows to identify inefficiencies and support operational improvements.
• Recommend and implement solutions, under the direction of the Chief Operations Officer, to streamline communication and optimize productivity.
• Collaborate with the Director of Operational Logistics to ensure alignment on tools, processes, and systems.

Adaptability And Problem-Solving

• Respond effectively to shifting priorities or unexpected challenges, maintaining a focus on delivering results.
• Assist in identifying challenges and supporting the development of practical solutions that address operational needs across teams and departments.

Qualifications

Required Skills and Experience:

• Proven ability to manage multiple tasks and prioritize in a fast-paced environment.
• Exceptional organizational and time management skills.
• Strong interpersonal and communication skills, with experience collaborating across diverse teams.
• Proficiency in Microsoft Office Suite and project management tools.

Preferred Skills And Experience

• Experience in logistics coordination or operational support.
• Familiarity with operations in a non-profit setting or similar environment.
• Knowledge of database management tools or experience with workflow optimization.

Education Requirements

• Bachelor’s degree in business administration, communications, project management, or a related field is preferred. Equivalent professional experience in logistics, operations, or administrative roles may be considered in lieu of a degree.

WORK ENVIRONMENT

• Onsite presence is required at the organization’s campus five days a week.
• Standard working hours are Monday through Friday, 8:00 AM to 4:30 PM.
• Occasional evenings and weekends may be necessary to support special events or urgent operational needs.
• The role involves a combination of desk work, meetings, and occasional physical tasks such as assisting with event setup or logistics.
• Candidates must be comfortable navigating various areas and environments across the campus.

Metrics For Success

• Improved operational efficiency demonstrated through reduced response times, well-coordinated events, and streamlined workflows.
• Timely and accurate handling of internal requests and logistical needs.
• Positive feedback from the Chief Operations Officer and department leaders on responsiveness and support.

At Dogs Inc, We Don’t Just Change Lives—we Transform Them. Here’s Why You’ll Love Working With Us

• Comprehensive Benefits: Full dental and vision insurance premiums covered, competitive medical coverage, and a $15,000 life insurance policy.
• Retirement Match: A 5% retirement plan match for all benefit-eligible employees.
• Campus Perks: Free access to our fitness center and chef-prepared lunches served on campus (Monday-Friday).
• Time to Recharge: Generous PTO policies (12-20 days/year based on tenure), plus opportunities to earn additional PTO. Enjoy 11 paid holidays—including your birthday!
• Dog-Friendly Workplace: Bring your well-behaved, pre-screened dog to work and enjoy the ultimate companion-friendly environment.