Operations Manager

Outliant is a fully remote US-based digital product development and startup consulting company that thrives on creativity and work-play energy that promotes individual growth.

Outliant venture, Willow, is revolutionizing the weight loss journey with a sustainable, patient-centric approach. Specializing in GLP-1 medications like Semaglutide and Tirzepatide, offering effective weight management without restrictive diets, ensuring care is affordable and accessible.

Our programs prioritize accessibility and convenience, allowing patients to enroll easily and receive personalized evaluations from board-certified doctors from the comfort of their homes.

About the role:

We are looking for a proactive and adaptable Operations Manager to join our fast-growing team at Willow. This role requires a well-rounded professional with a strong background in human resources and operations. The ideal candidate will be an excellent multi-tasker with a sharp eye for detail and a passion for fostering a positive and engaging employee experience.

Seniority Level: Senior Level

Responsibilities:

Human Resources:

• Manage the full employee lifecycle, including onboarding, offboarding, and ongoing employee relations.
• Process payroll, benefits administration, and time and attendance, ensuring timely and accurate processing.
• Maintain accurate employee records and ensure compliance with local and international employment laws and regulations.
• Provide continuous support and guidance to employees regarding HR policies, procedures, and benefits.
• Coordinate training and development programs, fostering a growth-oriented and constantly improving environment.
• Facilitate performance reviews and goal-setting processes, ensuring effective feedback mechanisms are in place.

Operations:

• Manage vendor relationships and oversee vendor payments, ensuring smooth and efficient workflows.
• Plan and coordinate all-hands meetings and other company events, creating opportunities for interaction across all organizational levels.
• Oversee operational tasks, ensuring the efficient functioning of the organization and collaborating with other departments to address urgent needs.
• Collaborate in improving and optimizing internal operational processes and implementing new strategies to enhance organizational efficiency.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Ideally, a minimum of 3+ years of experience in human resources or operations roles in a high-growth environment.
• Experience in payroll administration.
• Knowledge of U.S. employment laws and regulations, including tax compliance, labor laws, and benefits administration, ensuring full compliance and minimizing legal risks.
• Experience managing vendor relationships and payments.
• Strong attention to detail and accuracy, with excellent organizational and time management skills.
• Ability to prioritize tasks, work independently, and maintain flexibility in a fast-paced, dynamic environment.
• Exceptional interpersonal and communication skills, with the ability to interact effectively at all organizational levels.
• Ability to maintain discretion when handling highly sensitive and confidential employee and organizational matters.
• A positive and solution-oriented attitude

Nice to have:

• Experience working with international remote teams, with a strong understanding of the dynamics and challenges of managing a distributed workforce.
• Experience in telemedicine or related medical contexts, particularly in managing operations within healthcare or telehealth settings.
• Familiarity with software platforms such as Gusto, Deel, Mercury, Slack, and Google Suite.

What’s in it for you?

As a full-time member of our team, you’ll enjoy:

• Unlimited PTO.
• Non-working holidays per country of residence.
• Pro-rated 13th-month bonus in select regions
• Salary increases and performance-based bonuses.
• Referral bonuses.
• Fun and casual work environment.
• Employee engagement activities and virtual gatherings.
• We are a diverse, global team! ?

Important Notice

To ensure the legitimacy of job opportunities, we strongly recommend that you solely rely on positions posted here on our official website: outliant.com/careers.

All our current job openings require video interviews conducted in either or both synchronous (via Google Meet) and asynchronous (via Willo) formats. Kindly refrain from accepting offers that appear suspicious. For any inquiries or concerns, feel free to reach out to us via email at [email protected].

Please be assured that we are fully committed to maintaining integrity in our hiring process.