Deputy Area Manager – Rural Two Wheeler Loan

Job Purpose

“This position is open with Bajaj Finance ltd.”

• ?Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans. Managing & grooming of the team to achieve their respective targets

Duties And Responsibilities

• ?Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans
• ?Creating a strong & compliant sales culture to drive business.
• ?Sales Force Management, data management and efficient use of call center leads
• ?Dealer visit along with sales manager/FOS
• ?Portfolio management – 99% zero bucket collections
• ?Maintaining FEMI at 9% across location & span
• ?Monthly 5 days location travel
• ?Ensure teams adherence to sales governance & compliance processes
• ?Adherence to customer delivery TAT
• ?Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.
• ?Recruiting and Retaining high performers.
• ?Team management & Grooming of the team to achieve their respective targets
• ?Managing the Delinquency of the business sourced to ensure health of portfolio
• ?Excel & power point presentation knowledge & skills
• ?Daily review with ABSM regarding projections / activity plan for the day
• ?Reviews with ABSM on projection verses delivery daily, to spur planning for the next day
• ?Ensures execution of the defined activity plan for customer visits by the team during the day
• ?Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets
• ?Provides feedback to under-performing team members – seeks to understand causes, to provide timely and appropriate inputs and support
• ?Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant
• ?Resolves issues regarding documentations
• ?Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns
• ?Plans for business expansion – identifies and maps new areas, including fraud likelihoods, derives projections; Shares and discusses with branch teams and ASSCs – takes inputs to make action plans clear; Shares projections, action plans and budgets with RSM, seeking approval
• ?Cascades finalised plans received from RSM to the team – derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them
• ?Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration
• ?Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations
• ?Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement
• ? MAJOR CHALLENGES

(Challenges faced on an on-going basis in carrying out the job)

• ? Team Management
• ? Retention of front line sales force
• ? Maintaining consistent delivery of high performance
• ? Attrition (on roll & off roll)

Required Qualifications And Experience

Education

Graduation / MBA

Experience & Skills

??Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience

??Demonstrated success & achievement orientation.

??Strong analytical skills to drive channel performance and drive profitability

??Strong bias for action & driving results in a high performance environment.

??People & Relationship Management skills

??Excellent Communication and Negotiation Skills

?? Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.