Sr Manager, Education & Training
Job Description
The Sr. Manager, Education & Training works closely with teams from across the organization to identify education opportunities (e.g., new products, services, change management) for our contracted producers and internal team members. This role is responsible for leading the Education & Training team in the development and facilitation of webinars, training documents, videos, microlearning, and more—ultimately to elevate SageSure’s brand and drive engagement as we continue to grow rapidly.
What you’d be doing:
Leading overall curriculum strategy to educate producers and internal team members on SageSure’s expanding suite of insurance products, services, and processes.
Partnering with internal stakeholders to determine training needs and ensure all relevant audiences have the materials and training they need to succeed.
Overseeing the development and distribution of producer-facing marketing collateral for 100+ products, including product highlights and underwriting eligibility overviews.
Overseeing the development of webinars, videos, and microlearning for producers and internal team members regarding our products, quoting platform, policy servicing, general insurance concepts, and more.
Regularly reviewing all training materials across the organization to ensure accuracy, consistency, and brand adherence, while identifying any gaps or opportunities for new resources.
Monitoring and optimizing training initiatives, focusing on continuous improvement.
Identifying and tracking KPIs to measure success and report regularly to key stakeholders.
Managing the Education team’s budget and vendor contracts.
Staying on top of learning trends, best practices, and technology.
We’re looking for someone who has:
At least 7 years of professional training experience in a B2B setting.
Proven experience in instructional design theory, curriculum building, or other educational development skills.
Excellent verbal/written communication and presentation skills.
A passion for connecting and resonating with a professional audience.
Demonstrated ability to incorporate creative and innovative solutions in a learning environment.
Strong organizational skills with the ability to thrive in a fast-paced, collaborative environment and meet deadlines.
Hands-on experience with e-learning, video, and other learning creation and design software (i.e., On24, Articulate, Camtasia, Vimeo, etc.).
Proficiency in Microsoft Office programs.
High computer literacy and an ability to learn new systems quickly.
Bachelor’s degree in education, training and development, marketing, or related experience/certifications.
Highly preferred candidates also have:
Experience in the property and casualty insurance industry.
About the Marketing Team at SageSure:
A growing creative, strategic, and specialized team collaborates to handle every aspect of the marketing functions at SageSure, from campaign strategy and market analysis to brand marketing and communications. Marketing at SageSure drives the business forward, helping us meet our ambitious business objectives and produce measurable results. In other words, your work directly contributes to the organization’s success. This is your opportunity to enhance your skills, leverage your subject matter expertise, collaborate cross-functionally, learn from service-oriented leaders across the business, and make your mark. Join us, and let’s grow together.
About SageSure:
As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the largest residential property insurance managing general underwriter (MGU) in the United States, is pioneering ways people protect their American Dream.
A leader in catastrophe-exposed property insurance, SageSure was founded in 2009 to deliver reliable products, exceptional customer experiences, and strong underwriting results in challenging insurance markets. SageSure currently operates in 14 states and provides home, flood, and commercial coverage on behalf of its highly rated carrier partners.
We have more than 600 employees working remotely or hybrid in one of our eight offices—Jersey City, NJ; Mountain View, CA; Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT—who are tackling the industry’s toughest challenges.
We provide generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.
SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.
Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.