Assistant Director, Advising Services

At Howard University, we prioritize well-being and professional growth.

Here Is What We Offer

• Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness: Competitive salary, 403(b) with company match
• Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us!

https://hr.howard.edu/benefits-wellness

THE OFFICE OF UNDERGRADUATE STUDIES

The Office of Undergraduate Studies (OUS), an established unit within the Office of the Provost, operates with goals to meet and exceed retention, persistence, graduation, and career outcomes noted in the strategic plan. OUS comprises three major units: The Academic Center for Excellence, Center for Career & Professional Success, and the Office of General Education. Collectively, OUS units provide transformative offerings through three major functions: academic excellence support, academic and career exploration, and career development.

THE ACADEMIC CENTER FOR EXCELLENCE

The Academic Center for Excellence (ACE) is a newly established unit that represents a merger of existing advising and support units within the Office of Undergraduate Studies. ACE will offer high-impact academic and career advising and support services to ensure that undergraduate students successfully persist and graduate, at minimum, in accordance with the goals set in the University’s strategic plan.

Basic Function

The Assistant Director is responsible for leading an advising sub-unit/cluster, with principled guidance from the Director of Advising Services. The primary function is maintaining a comprehensive advising program that maximizes retention, persistence, graduation rates, and post-graduate outcomes.

Supervisory Authority

Supervises direct reports to include, but not limited to senior/specialized academic and career advisor, academic and career advisors, and student employees.

Nature And Scope

Internal contacts may include senior administrators, faculty, students, and staff. External contacts may include parents, caregivers, consultants, and the public.

Principal Accountabilities

• Work with OUS leadership, staff, and direct reports to achieve the goals and associated initiatives noted in the strategic plan.
• Work collaboratively with the Director of Advising and other Assistant Directors of Advising to develop and implement training programs for advisors, faculty, and other stakeholders to integrate academic advising, major exploration, and career education in service provision.
• Provide leadership, vision, and service to assigned academic advising sub-unit/cluster through strategic planning, management of direct reports, collaboration, and facilitation of a supportive work environment.
• Work closely with the enrollment management team and other campus partners advising leads to support retention, persistence, and graduation efforts.
• Engage faculty, students, and stakeholders to deliver effective student success programming.
• Conduct performance reviews and other leadership functions that are associated with managing a student success unit.
• Integrate high impact student success practices into daily work activities.
• Co-construct, authorize, and facilitate professional development for staff.
• Work with OUS staff to effectively communicate information about programs of study, graduation requirements, policies and procedures, and resources available to students.
• Coordinate and facilitate advising services meetings and maintain appropriate records.
• Facilitate/co-facilitate meetings with assigned schools and colleges to ensure uniform student success practices and policies related to advising, academic standing violations, orientation, and other student success functions.
• Develop and author/coauthor periodic reports.
• Perform other duties as assigned.

Core Competencies

• Must have a desire to support and work with Black students and underrepresented populations.
• Knowledge of policies and procedures in higher education and academic programs.
• Knowledge of student information systems, data management systems, and other software that support academic excellence.
• Ability to solve problems, manage difficult situations, and maintain a high level of professionalism and customer service.
• Excellent organizational, interpersonal, and written communication skills.
• Ability to establish and maintain effective working relationships with all stakeholders.
• Ability to work well in teams and individually.
• Superior oral and interpersonal communication skills, excellent presentation skills, and evidence of strong written communication skills.
• Demonstrated ability to collaborate across various organizational units to achieve positive performance results.
• Ability to work independently and in teams, utilize professional judgment, and make sound decisions.

Minimum Requirements

Master’s degree and three or more years of experience in higher education and student success programming; Equivalent combination of education and experience sufficient to perform the principal accountabilities of the job.

Compliance Salary Range Disclosure

Expected Pay Range: $73,583.63 – $80,942.00