Change Manager

• Management of the lifecycle of all changes.
• Change planning to avoid conflicts.
• Expedited change approval confirmation and communication.
• Emergency change approval confirmation and communication.
• Post Implementation Reviews.
• Final change review and closure.
• Daily, weekly, and monthly reporting.
• Process, procedure & supporting documents, updates, reviews, and maintenance.
• Change management improvements & innovation

Skills and ExperienceQualification Required:

• Grade 12, Matric or N3
• A+
• Soft Skills
• ITIL 4 Foundation

Preferred Qualifications:

• Client Support
• Change Management
• ITIL 4 Foundation
• ITIL 4 Create, Deliver & Support
• ITIL 4 Direct, Plan & Improve

Experience / Skills required:

• Client Support
• Change Management
• Service Desk
• Communication
• Adaptability
• Leadership
• Problem-solving

OtherWork environment:

• Hybrid – 2 days WFH, 3 days in office

Physical Demands:

• Sitting, walking, standing, driving.

Travel:

• You must have a vehicle and a valid driver’s license to travel to work and back or a reliable transport system to be on time.