Sr. Officer – Facility Operations

About the company:

Almosafer (part of Seera Group) Saudi Arabia’s Leading Travel CompanyElevating the journey for travelers from Saudi Arabia, the region & beyond, while harnessing Seera Group’s 40+ years of expertise, Almosafer supports Saudi Arabia’s vision as a national champion for tourism. Almosafer creates opportunities for outbound, leisure, and religious travel, whilst serving B2C and B2B customers, partners, and suppliers with state-of-the-art travel solutions, a digital-first mindset, and travel advisory. 

Responsibilities: 

• Facilities Maintenance & Service Requests

• Oversee and coordinate the execution of all maintenance activities across Almosafer facilities.

• Monitor and follow up on maintenance requests, ensuring timely completion and quality standards.

• Work with external contractors and service providers to address facility-related issues.

• Ensure all facilities are maintained to the highest standards of cleanliness, safety, and functionality.

• Procurement & Sourcing Support

• Assist the procurement team in sourcing and ordering products and services related to housekeeping, maintenance, hospitality & IT.

• Handle requisitions, and ensure that items are delivered on time and within budget.

• Develop and maintain relationships with suppliers to ensure the best quality and pricing for facility-related products and services.

• Housekeeping & Hospitality Coordination

• Coordinate with the housekeeping team to ensure all areas are cleaned and maintained according to company standards.

• Manage inventory and stock levels for housekeeping and hospitality supplies, ensuring efficiency in ordering and usage.

• Monitor the quality of housekeeping services and provide feedback for continuous improvement.

• Facility Inspections & Reports

• Regular inspections of the facilities are conducted to ensure that they meet Almosafer’s standards.

• Prepare reports on maintenance and facilities status, highlighting any issues that need attention and proposing solutions.

• Track service performance metrics and report to management regularly.

• Team Collaboration & Communication

• Work closely with cross-functional teams such as procurement, housekeeping, and external contractors to meet operational goals.

• Ensure smooth communication and problem-solving among different departments to maintain facility standards.

Profile qualifications & requirements:

• Diploma or certification in Maintenance Engineering, Facilities Management, or a similar technical field.

• At least 3-5 years of experience in facilities maintenance or technical operations, ideally with a focus on hospitality or corporate environments.

• Experience in sourcing and procurement processes is preferred.

• Strong understanding of facilities management, maintenance processes, and technical troubleshooting.

• Familiarity with procurement software and inventory management systems.

• Knowledge of housekeeping and hospitality service standards.

• Excellent organizational, communication, and problem-solving skills.

• Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.

• Proactive, with attention to detail and a commitment to delivering high-quality service.

• Proficiency in Arabic and English (both written and spoken) is required.

Being you @ Almosafer:

At Almosafer we strongly believe in diversity and equal opportunities for all candidates. We do not discriminate based on any characteristic and follow fair employment practices regarding citizenship and immigration status. Join our inclusive work environment.