Sales Support Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration – combined with a focus on diversity, inclusion, and equal opportunities – are key drivers in our aim to empower everyone to create sustainable solutions.

Write the next chapter of your ABB story.

This position reports to

Channels Segment Manager

Your role and responsibilities

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

Supports a proper implementation and communication of the sales processes (e.g., lead to opportunities, quotations conversion process, demand side forecasting process) in their assigned area.

Supports the deployment of Key Performance Indicators (KPIs) in the assigned area and monitors and strives to maintain high levels of performance, quality, accuracy, and consistency in sales processes.

Assists the Sales teams in understanding process bottlenecks and inconsistencies.

Performs lost opportunities analyses, identifies potential causes, and recommends future actions in coordination with Sales/local business unit to achieve improved results.

SFDC Management (Open Opps & Leads)

• Business Reporting through SAP
• Quotation Management & Configurators
• Master Data Administration
• Global & Lean Risk Review

Responsible for the sales tool deployment and acts as a representative of lead business/LSO for all tools-related topics in the assigned area.

Supports the implementation of enabling technologies (e.g., mobility, e-business) in local Sales units.

Supports the development and use of opportunity tracking tools and gathers the business requirements from the Sales team to enhance the sales processes and improve market intelligence.

Acts as a key player in the Business Reference teams by suggesting improvements in the sales tools based on their own evaluation to achieve simplification and increase users’ acceptance.

Ensures proper communication and updates on issues related to tools development and new functionalities.

Supports division-specific sales process documentation, guidelines, and updates.

Responsible for the deployment and distribution of common sales reports and market intelligence data essential to the Sales community in the assigned area.

Recommends revisions to existing reports and assists in the development of new reporting tools as needed.

Acts as a business analyst for Sales organization leader(s) by assisting them with monthly insights and focus areas to improve sales performance.

Analyzes order and payment behaviors with a focus on the mix of products and order entry methods to enhance the efficiency of ordering and payment processes.

The work model for the role is: onsite

This role is contributing to the {insert product group/business area/division/function} in {insert region}. Main stakeholders are {insert main stakeholder groups if available}.

Qualifications For The Role

• You are immersed in electrification industry
• Ability to demonstrate your experience in Sales & management
• You have 8+ years of experience in a relevant field
• Degree in electrical engineering
• You are at ease communicating in English

Benefits

• Retirement plan

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

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