Job Description

Shangri-La Dubai

The award-winning Shangri-La Dubai offers luxurious accommodation, exceptional dining, and gracious hospitality in the heart of one of the world’s most dynamic cities.

The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.

As Bellman, We Rely On You To

  • Provide a warm and engaging service to guests at every interaction as per Shangri-La Standards whether during arrival, stay or departure
  • Assist guests with any luggage by carefully loading/unloading them from the car or in the room and explaining to guests the facilities within their room
  • Confirm the total number of pieces of luggage with the guest to ensure proper tagging and delivery or pickup
  • Report immediately in case of any damage observed to the luggage and do not leave the luggage unattended
  • Maintain lobby area by communicating cleanliness or engineering issues with the department concerned

We Are Looking For Someone Who

  • Has minimum 1 years’ experience in a 5-star / international hotel in the same capacity
  • Is fluent in oral and written English language
  • Can work with a multinational team
  • Has a pleasant and cheerful personality
  • Is flexible and able to work as per hotel operational needs and requirements