Job Description
We are seeking a Mortgage Loan Processor to become part of our Elk River, MN team! Our ideal candidate would have at least 1 year of experience in mortgage sales or mortgage operations. Above all we are looking for outgoing, energetic & personable people who can bring us their A-game.
The Loan Processor is responsible for processing the loan from contract to closing, while acting as a liaison between the loan origination team, the Underwriter, third party vendors, the borrower(s), and the closing department.
The Loan Processor reviews all borrower information and documentation, with the foresight and knowledge of underwriting requirements. In addition, they review all underwriting conditions, request additional documentation from involved parties, submit, and coordinate the loan for closing.
Essential Duties and Responsibilities:
- Review, manage and prioritize a pipeline of loans, based on closing date and lock expiration.
- Meet all closing dates.
- Communicate clearly with the borrower and Realtor, using the most effective medium to obtain additional information/documents and answer any questions or concerns throughout the whole process.
- Review and validate documents for each file.
- Take initiative to investigate, research and solve any issues that may arise.
- Submit loans to underwriting for approval and clear to close.
- Maintain confidentiality while processing loans and communicating with third parties.
- Review, address and complete all underwriting conditions.
- Submit a loan file to the closing department to request and approve closing disclosures.
- Provide final closing numbers to the borrower prior to their scheduled closing.
- Provide email and verbal updates throughout the process.
- Maintain a working knowledge of underwriting guidelines.
- Stay up to date on Neighborhood Loans and Treadstone Funding policies and procedures.
- Perform other tasks as assigned.
Essential Traits and Values:
- Preferred: at least 1 year of experience in mortgage lending (preference on sales, processing, or underwriting experience).
- Personally demonstrates that customers are a high priority.
- Strong verbal and written communication skills – communicates accurately, effectively, appropriately and with a positive attitude.
- Works effectively as a team player and encourages their peers to succeed in their respective roles.
- Establishes a record of producing work that is highly accurate.
- Demonstrates a sense of urgency in all tasks.
- Strong organizational skills.
- Takes pride in a high quality of work with a thorough attention to detail.
- Be proactive – take initiative to resolve any possible issues that can arise.
- Personally commits to a high quality of work and encourages others to have similar standards.
- The ability to prioritize and multitask throughout the day – managing interruptions until the highest priority tasks are accomplished.
- Manages time to ensure that deadlines are met.