Sales Associate, Admissions

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that’s just what its like to work here! As a key member of our team, you’ll play a major role in bringing happiness and excitement to people from around the world. If you’re dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What You Get To Do

• Provide needed support to help grow vacation package, travel agent sales, and domestic reseller sales for Florida SEA parks
• Master selling platforms and functionality to ensure all aspects of sales process are current and fully operational
• Provides support to ensure the efficient implementation of new programs, products and other assets impacting selling channels in vacation packaging, Travel Agent sales and Domestic Reseller Channel
• Interact, as necessary, with Travel Agents/clients via email, social posts, and phone, to identify opportunities, develop solutions, and implement programs with direction from leadership
• Assist in development and delivery of training presentations
• Monitor Travel agent email, registrations, communications, VAX website
• Support admissions sales growth through engagement with front line resellers and influencers at locally based Guest Service accounts, Timeshare partners and Vacation Rental Management companies
• Deliver communication priorities to clients ensuring knowledge and high level of awareness of park attractions and consumer events, and to address any questions or opportunities that arise in the day-to-day
• Provides other forms of support required to advance sales as needed (ie, creative development worksheets, IP requests, FAM coordination, etc.)
• Auditing and monitoring individual Preferred Hotel Partner pricing and inventory
• Collaborate with e-commerce/web team to oversee product build and ensure timeliness of product launch and product testing
• Conduct training for all Preferred Partner on BGV systems and EZTicket Reseller Program
• Conduct sales calls to partner properties and ensure all collateral is up to date at all properties
• Draft partnership agreements and price change notifications
• Manage guest correspondence regarding BGV
• Maintain timely and consistent communication with partners, park and guests
• Increases market awareness
• Work alongside marketing department to promote park offerings including new attractions, seasonal consumer events, and offerings
• Other duties as assigned

What It Takes To Succeed

• Highly organized and able to manage multiple competing priorities
• Excellent oral and written communication skills
• Excellent interpersonal and strong relationship management skills
• Strong presentation skills
• Strong customer service and support skills
• Knowledge of the Hospitality and/or Attractions industry
• Proficient in computer programs including Microsoft Office, Excel, EZTicket Reseller system, Trisept and Tandem
• Bachelor’s degree in Marketing or related field preferred
• 3-5 Years of combined education and industry experience
• Professional customer service skills
• Ability to work with various departments and within varying organizational structures to achieve common goals
• Ability to work in a fast-paced, team selling environment
• Must have a valid state driver’s license and be able to obtain a company driver’s license
• Must be able to lift at least 50 lbs
• Must be able to work a flexible schedule to include opening and late evening hours, weekends, and holidays

The Perks Of The Position

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.