Executive – Call Centre/Contact Centre (Johor Bahru)

• To ensure customers’ request, inquiries and complaints are attended and responded in a timely manner, and to provide first call resolution, as indeed to provide excellent customer service.
• To handle customer calls, complaints and inquiries efficiently, courteously and professionally.
• To work in a team environment and support each other in multitasking & flexible working hours/days.
• To assist Customer Request Management Unit operation on soliciting, outbound call & administration work.
• Sensitive and alert to customers’ request & feedback.
• To support customer’s inquiries or grievances.

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• Bachelor’s Degree / Diploma in any related discipline/Fresh Graduate
• Experience in Customer Service / Call Center / Credit Card Sales / Banking background will be added advantage.
• Computer Literate and proficiency in MS Office.
• Proficient in English and Bahasa Malaysia languages.
• Fresh graduates are encouraged to apply.
• Able to start immediately is an added advantage.

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-aeon-credit-service-m-berhad-job-executive-call-centre-contact-centre-johor-bahru]