Customer Relations Representative – State Farm Agent Team Member

Job Description

Responsive recruiter

Benefits

  • Commissions
  • 401(k) matching
  • Opportunity for advancement
  • Paid time off
  • Training & development

Role Description

As a Customer Relations Representative – State Farm Agent Team Member with Adam Hopkins – State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

  • Manage customer inquiries and resolve issues.
  • Maintain client records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
  • Identify additional customer needs and present appropriate products

Qualifications

  • Strong communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.

Compensation: $45,760.00 – $54,912.00 per year

Looking for the skills and confidence to run a business in the future?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.

About Our Agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located in Bakersfield, CA.
  • I have been a State Farm agent since 2007.
  • Our agency has received awards including: Ambassador Travel, Legion of Honor, and Senior Vice President’s Club

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.