Document Control Specialist – Columbia

About Us

Business is booming in South Carolina! Are you ready to be a part of developing and connecting the next generation of workers in this state? Year after year, experts pick our state as one the best in the country for doing business. Just last year, South Carolina announced more than 14,000 new jobs and $10 billion in capital investment. Entrepreneurs are flocking to cities like Greenville, Charleston, Columbia, and Rock Hill to start and grow their businesses. And our hospitality industry is primed to take off as travelers from around the world continue to discover the beauty and accessibility of South Carolina’s mountains and coast.

Here at the South Carolina Department of Employment and Workforce (DEW), we are laser-focused on connecting every jobseeker who comes through our doors with their next great career opportunity! Are you looking for a meaningful position at an agency brimming with optimism and camaraderie that also offers job security, affordable health insurance, great retirement benefits, and work-life balance? If so, continue reading to discover your chance to make a difference at DEW!

Job Description

Our Document Control Specialist serves within the Unemployment Insurance (UI) Division in Columbia. UI operates a statewide program, encompassing employer tax liability determination, collections, records maintenance, and the processing, payment, and recovery of unemployment benefit claims. The division also provides technical expertise in the operation and maintenance of the SCUBI and SUITS systems, develops policies and procedures adhering to federal and state law and regulations governing the UI system. Within the UI Operations department, the Document Control Specialist receives, examines, sorts, and processes various documentation received by the Document Control Unit in support of the UI Division. An ideal candidate will be able to navigate computer programs, enter information accurately, and stay organized while managing their time well.

Key Responsibilities

• Perform accurate data entry, quality review, and audit of entries into the electronic document management system.
• Validate and ensure documents are properly associated with Claimant Identification Number, Employer Account Number, or other assigned identifiers.
• Sort and prepare documents received via email, mail, system generated correspondence, and faxes in accordance with established operating procedures.
• Receive incoming checks and payment vouchers.
• Perform data entry and release Wage Records into the Electronic Document Management System (SUITS).
• Examine all documents received to determine the respective workflow queues to ensure documentation is properly associated with applicable Claimant ID or Employer Account.
• Perform research and critical review of general correspondence received via mail, fax, or email to determine proper workflow.
• Prepare, verify, and process payments and payment forms received in Document Control for employer tax payments.

If you’re ready to take on this challenge and help support South Carolina’s workforce system, please apply. We look forward to hearing from you!

Minimum And Additional Requirements

Education and Experience

High school diploma or equivalent and at least two years of experience in records management or similar activities. Education may be substituted for the required experience on a year-for-year basis.

Additional Requirements

Position may require employee to work evenings and weekends. Other duties as required.

Additional Comments

Supplemental questions are considered part of your official application. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.