Information Officer
Job Description
Ideal candidates will have some experience of data or statistical analysis in either a professional or an educational setting but will also have some experience of customer service or working to customer requirements.
The role requires meeting a range of fixed deadlines of varying frequency to provide submissions for national statistics and datasets, so attention to detail and the ability to prioritise a mixed workload are essential.
The role will involve liaising with colleagues to gather requirements, so listening and communication skills are required.
The ideal candidate will have knowledge of common data quality issues and understand the importance of data confidentiality and data protection in a healthcare setting.
Current analysts, anyone looking for a new career challenge working in information provision or undergraduates expecting to graduate with a relatable degree subject in the near future, are all encouraged to apply.
Please note that interviews will be held in person in Leeds.
The successful candidate will be expected to attend office days in person in Leeds as required.
Main duties of the job
The Analytical Insight team provides a reporting and analysis service to the clinical services and management of Leeds and York Partnership NHS Foundation. Key responsibilities for the Information Officer include report and dashboard authoring, submission of national returns and supporting Trust staff in their use of our reporting tools.
The Trust’s main business intelligence tool is IBM Cognos Analytics but no prior knowledge is required as training will be provided.
Working for our organisation
We are a high quality, high performing NHS foundation trust. We are the main provider of specialist mental health and learning disability services in Leeds. We also provide specialist inpatient services in York as well as some highly specialised services across the country.
We employ around 3,000 staff and every year we have contact with over 25,000 service users. Our vision is to provide outstanding mental health and learning disability services as an employer of choice. Our ambition is to support our service users and carers, our staff and the communities we serve to live healthy and fulfilling lives. We need people like you to help us achieve our goals; to live our lives free from stigma and discrimination; and to improve the lives of people with a learning disability and mental ill health.
We perform well against local and national targets and in our most recent CQC inspection, 85% of our services were rated good or outstanding.
As a teaching trust with strong links to local universities, we are a Centre of excellence for teaching, research and development.
Detailed Job Description And Main Responsibilities
To maintain good communications with colleagues at all times.
To maintain existing reports and respond to support requests.
To understand and document the information requirements of clinical and corporate teams.
To develop and undertake information analyses to meet management and clinical information requirements from across the Trust.
To be responsible for the development and implementation of business intelligence reports that can be accessed by a range of people across the Trust.
To meet on-going regular corporate information requirements as required including reports required within the Trust (e.g. Trust Board, senior managers) and for external reporting requirements (e.g. Commissioners, NHS England, Care Quality Commission).
Person specification
Qualifications
Essential criteria
- Relevant diploma, degree or working experience
Skills
Essential criteria
- Clear and concise communication skills
Experience
Essential criteria
- Working or educational experience of data or statistical analysis
Desirable criteria
- Knowledge of or experience in using SQL to query databases