Consultant – Program Management in Bangalore

• Daily Operations:

Monitor the internal system regularly to track shipping requirements and collaborate with the logistics team to ensure on-time dispatch.

Maintain accurate and up-to-date shipping data in the internal system used by the

• PM and CSM teams.

Serve as the primary liaison between Logistics and the CSM team, facilitating efficient and timely decision-making for event logistic

• Event Tracker Updates:

Ensure the internal event tracker is consistently updated with all required information by coordinating with various sub-teams in the Experience team. This is a critical performance metric (OKR) for the Assistant Program Manager.

• Client Context Management:

Maintain static client contexts and relay these details accurately to the experience team.

Gather and share event-related details from internal systems and communication platforms with the experience team.

Create detailed event briefs for outdoor events, kiosk events, and similar activities to ensure smooth onboarding of event hosts.

Serve as the liaison between the experience team and CSMs, addressing event- and client-related inquiries.

Review and thoroughly quality-check final event materials, including decks and “Know Before You Go” (KBYG) documents, ensuring accuracy and excellence.

Maintain communication with global hosts across various platforms regarding events, providing them with guidance and necessary details.

Act as the point of contact between logistics and the CSM team, ensuring smooth and timely logistical decisions for events.

Proactively resolve last-mile issues related to shipments, collaterals, or other event-related requirements.

Assist program managers in maintaining accurate data for upcoming events and contribute to improving processes for enhanced efficiency.

About Company: Goodera is an employee volunteering, CSR, and ESG management company that enables corporations, foundations, governments, non-profits, and employees across 90+ countries. Goodera empowers companies to provide engaging and impactful virtual volunteering experiences to their employees globally and achieve volunteering goals.

Through curated volunteering opportunities, end-to-end program management, and impact measurement, Goodera offers a seamless volunteering experience. Goodera enables non-profits to create a sustainable impact by raising money, increasing visibility, and building long-term volunteers for the causes they support. Goodera is co-headquartered in San Mateo, CA, and Bangalore, India.