Technical I, IT Operations (TCF)
Job Description
A3malouna.com on behalf of:
Concentrix Egypt
Job Title:
Technical I, IT Operations (TCF)
Job Description
Resource will be required in the support of the current daily ITops task such as:
- Mounting and installing switches in the IDF as well as patching the stations.
- Perform hardware and software upgrades to peripheral equipment
- Attend to break/fix engagement as required by Situation Management for technology related problems and issues received from both internal and external clients
- Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system
- Perform site maintenance and safety checks of assigned equipment
- Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering
- Spend between 60% – 70 % of time clearing trouble tickets and work orders in a timely manner. Make necessary independent decisions to correct errors or discrepancies in trouble tickets as required.
Resource will be required in the support of the current daily ITops task such as:
- Mounting and installing switches in the IDF as well as patching the stations.
- Perform hardware and software upgrades to peripheral equipment
- Attend to break/fix engagement as required by Situation Management for technology related problems and issues received from both internal and external clients
- Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system
- Perform site maintenance and safety checks of assigned equipment
- Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering
- Spend between 60% – 70 % of time clearing trouble tickets and work orders in a timely manner. Make necessary independent decisions to correct errors or discrepancies in trouble tickets as required.
Location:
EGY Cairo – Plot no. 53, North Teseen st building 202
Language Requirements:
Time Type:
Full time2025-10-13
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