Manager – FM&Ops Job Details | Sterlite Power Transmission Limited

Job Description

: Manager – FM&Ops

Date: 8 Jan 2025

Location: Gurugram, India

Company: Sterlite Power Transmission Limited

Purpose of Role

The Manager FM & Ops provides executive, administrative and development support to the FM Function.

Position Title

Manager – FM&Ops

Position Demands

  • Bachelors Degree / Hotel management.
  • 10 Years experience of managing FM, events & travel in a large organization.
  • Must possess strong skills in being able to prepare PowerPoint presentations & excel MIS.

Key Accountabilities / Responsibilities FM, Admin

  • Managing all activities related to facility management like soft services, front desk ops, lunch services, pantry services, meeting rooms, courier, stationery, soft services, facility management at HO, plants.
  • Maintaining cleaning schedule as per FM partner plan- daily, weekly, quarterly.
  • Monthly review meeting with FM partner along with COE team.
  • Act as a bridge between FM partner & internal customer.
  • Evaluate monthly SLAs of FM partner.
  • Partner with commercial team for any modifications in the contract agreement.
  • Travel Management of incoming and outgoing staff.
  • All FM/ Admin related vendor management, invoice processing.
  • Managing blue-collar housekeeping staff attendance, discipline, grooming.
  • Managing activities towards employee engagement.
  • Quarterly internal customer feedback CSAT on Food, Housekeeping, travel.
  • Project admin support for vehicles, guest houses, offices (shortlisting, selecting, on-boarding, operations & termination).

Events & Engagement

  • Managing & organizing company events (off-sites, internal, external, residential, festivities).
  • Managing event related tasks like printing, procurement (trophies, certificates, mementos etc).

Competencies Behavioural

  • Achievement Orientation
  • Altrocentric Leadership
  • Analytical Decision Making
  • Customer Service Orientation
  • Impact and Influence
  • Information Seeking
  • Initiative
  • Innovative Thinking

Functional

  • Financial
  • Operational
  • People
  • Strategic

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