Porter Manager and Driver

We’re a family business through and through – family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small but all offer good food & drink, great beds and a ton of things to do.

Crieff Hydro Hotel

Pretty much in the centre of Scotland, we’re set in a 900acre estate in stunning Perthshire. Home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, six restaurants and over 60 onsite activities– there really is something for everyone!

About

About the Role

This role is to Manage our team of porters to make sure everything is running smoothly. That means you’ll update function sheets, to check for any last-minute changes, and follow up, by making sure the room set ups are “just what our guest has ordered”. As well as that, you’ll be hands on. You’ll meet and greet our guests as you help them unload their luggage, making them feel they’re in capable hands. So, you really are the welcoming face of the business. Among other things, you’ll carry bags from cars to guest accommodation, set up rooms and equipment for conferences and move furniture. You will be organising customers collections and drop offs from airports or train stations as well as offering on resort transport. In other down time you will be responsible for cleaning the vehicles inside and out weekly as well as liaising with the transport manager on repairs of the vehicles.

So, if you’re friendly, have a welcoming smile and genuinely love the hospitality business, we’d love to hear from you.

We have staff accommodation for our team members too, so you’ll help us with the running and upkeep of the rooms.

What We Need From You

Ideally, you’ll have previous management experience in a customer service role. You’ll certainly have some track record of leading small teams. A keen eye for detail is a must. As you’ll drive our guests on and off the Estate, you’ll be over 21 with a clean driver’s licence.

Hours will include evenings and weekends between the hours of 06.00 and 01:00 depending on the needs of the business.

Driving Licence is essential.

What You’ll Get From Us

• The opportunity to work in a friendly, forward thinking company with development as a priority.
• Internal career opportunities among a wide range of roles, departments and branches.
• Opportunities to apply for our Be A Leader development program.
• Unique benefits including pension contributions, recommend a friend initiative and our cycle to work scheme, allowing you to buy a bike tax-free.
• Discounts on leisure memberships, hotel activities, retail, and food and beverages.
• Team Rate rooms at all of our hotels – where will you choose to explore on your days off?
• Live in accommodation is available and is inclusive of bills.

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