Customer Service Representative

January 12, 2025

Job Description

Skills:
Communication, Problem-solving, Empathy, Patience, Time management, Conflict resolution, Adaptability, Active listening,

  • Candidate should be responsible for driving sales by developing communications with the validated customers who have applied on Wishfin.com.
  • Candidate should be comfortable with sales profile with Finance/Marketing background.
  • Should provide the product knowledge to customers and resolving their queries over calls and emails.
  • Should become link in between networked financial institutions and customers and help customers in getting their queries resolved on time by them.
  • Able to communicate with customers of diverse background, should understand their needs and help customers by resolving their issues and co ordinate with banks and nbfc’s to provide customers with best of their services.

Job Types: Internship, Contractual / Temporary, Freelance, Volunteer

Contract length: 3 months

Pay: 1.50% per month

E.g, On disbursal of 1,00,00,000, you will be paid 1,50,000

Schedule

  • Day shift

Supplemental Pay

  • Commission pay

Education

  • Higher Secondary(12th Pass) (Preferred)

Experience

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person