Certified Harley-Davidson Technician

Job Description

  • $5000 sign on Bonus after 90 Days.
  • Harley-Davidson Certified Technician.
  • Harley Davidson Master $40 Flat Rate.
  • up to a $40 Flat rate depending on Experience.

Service Department Operations

  • We Will send you to school to make Master Level.
  • Provide prompt, dependable, high quality, vehicle service to (internal & external) customers.
  • Complete repair work within the scheduled or allotted time period whenever possible. Continually improve their “efficiency” skill.
  • Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
  • Accept work assignments from the Service writer/Manager.
  • Requests parts for the job as early as possible when needs become known.
  • Perform service, repair, and customization work in accordance with factory specifications.
  • Assist the Service Writer/Manager with additional work needed or any delays in expected completion as soon as they become known so that the customer may be contacted and notified of the delay.
  • After the job is finished ensure proper completion and filing of paperwork.
  • Keep work areas as clean as possible and assist others with maintaining shop cleanliness.
  • Maintain technical (PHD and other) qualifications by completing any necessary training programs assigned to you by the Service Manager.

Customer Service

  • Minimize comebacks and deal with them promptly and satisfactorily when they do occur.
  • Keep customers’ vehicles cleaner than when it was dropped off.