Associate Manager, eCommerce
Job Description
This position will report to the Director, 3rd Party Platforms. The individual will be responsible for the day-to-day management, operations, support, and execution of activities required to maintain and grow these accounts and deliver sales targets. The ideal candidate must have experience with eCommerce retailers.
Under the supervision of the Director, 3rd Party Platforms, this role will lead, contribute, and participate in strategy and planning meetings, explore and lead digital marketing program opportunities, pitching and planning sampling, own development of creative briefs and creative review, lead up marketing support for basic business, product launches, promotions, and strategic digital initiatives. Role will work closely with Creative, Global Marketing, Finance, and Operations (Supply, Demand, Order Management, etc.) teams to achieve overall project objectives.
This role will coordinate all aspects of Murad retailer and AMZ brand refresh and development to ensure deadline and goals have been successfully accomplished. Role will work closely with Global Marketing and Creative teams to achieve overall project objectives and deliver assets in a timely fashion.
Responsibilities
Responsible for interacting and fostering relationships with account partners (Nordstrom.com, Dermstore, Amazon, etc.) to build Murad’s online presence while achieving sales goals.
- Build strong relationships with key retailer stakeholders as credible business partners.
- Support e-retailers businesses by planning and day-to-day business execution of product and program launches and promotions.
- Ensure that product comps and content, including assets, videos, and product copy, are tracked and provided to e-retailers by due dates.
- Place and track orders and RTVs
- Pitch, program, and track GWPs/sampling
- Update and maintain GWP and Promos calendar to reflect all retailer activities
- Conduct frequent product page audits to ensure accuracy
- Share with all stakeholders best practices for product pages to inform brand content, optimizations, and content development
- Gain comprehensive knowledge of eCommerce retailer strategic objectives, priorities, shopper demos, decision-making process, and KPIs.
- Pursue opportunities to ensure maximum home/category page exposure and email blasts.
- Develop basic creative assets when needed
- Review copy and creative
Under the guidance of the Director, 3rd Party Platforms, responsibilities also include, but are not limited to:
- Assisting in preparing and presenting Market decks and any other presentations as needed
- Communicating and ensuring price adjustments are implemented
- Page updates/optimization (conducting competitive research on competitor pages)
Requirements/Qualifications
- The position requires a minimum of 4+ years experience in the beauty/ retailer, online marketing e-commerce area.
- Experience with online retailers and e-commerce best practices
- Detail-oriented, ability to multi-task/prioritize and manage multiple projects simultaneously in a fast-paced, deadline-driven environment
- Very strong organizational skills
- Pro-active problem-solving abilities
- Positive go-getter attitude
- Collaborative and able to be flexible/pivot when needed
- Strategic thinker with an ability to effectively communicate, collaborate, and influence across groups.
- Capacity to think “outside of the box”, test & learn the state of mind, prioritizing initiatives with high ROI
- Proficient in Excel (familiarity using formulas, functions, etc.) with the ability to manage and analyze data
- Understanding of website metrics, data analysis, and reporting tool
- Strong business acumen & business writing skills, including PowerPoint
- Basic Photoshop experience is preferred
- Undergraduate degree required
What We Offer
- Unlimited Paid Time Off
- Medical, Dental, Vision Insurance
- FSA/HSA
- Life/Accident Insurance
- Employee Assistance Program (EAP)
- Professional Development Resources
- 401(k) Employer Match Program
This position is based in our El Segundo, CA headquarters, which is currently 40% hybrid onsite/remote work.
The expected base salary for this position is $80,000 to $95,000. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. In addition to base salary, Murad offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more.