Assistant Officer, Marketing Communication (Great World)

This position is for GWC Commercial Pte Ltd, a company under Kuok (Singapore) Ltd.

Tasks & Responsibilities

• Manage and handle all customer service-related matters at Customer Service Counter
• Maintain high level of customer service standards
• Handle enquiries and feedback from shoppers and tenants
• Brand ambassador of the mall, promoting Great Rewards loyalty program and related

activities

• Support Marcom in voucher sales, mall redemptions, loyalty program and any other

marketing initiatives as and when required

• Handle administrative duties and any other ad-hoc duties as assigned

Job Requirements

• Min. GCE N level qualification
• Min. 1 year of working experience in relevant customer service role
• Proficient in MS Office Word, Excel and/or usage of CMS is advantageous
• Fluent in English
• Customer-oriented with good communication and interpersonal skills
• Able to work in fast paced environment and has passion for service

excellence