Administrative Assistant (Emergency Communications Center)

WHO WE ARE

Chesterfield Emergency Communications Center (ECC) is the public safety answering point for Chesterfield County, a suburb of Richmond, Virginia, servicing 437 square miles. Our community consists of a pleasant mix of suburban communities, neighborhoods, and villages. Currently, more than 353,000 people make Chesterfield their home, and we credit the county’s popularity to the excellent programs and services it provides, as well as the overall quality of life. We are located 90 miles south of Washington, D.C. and just a short drive to the beaches and mountains. Our mission is to serve as the vital link between the public and other public safety organizations through professionalism and dedication while living by these values and guiding principles: Integrity, Respect, Teamwork and Accountability.

Here’s What You Need

At the time of application, applicants must be eligible to work in the United States. At the time of hire, the applicant must have a high school diploma or GED and be a minimum of 18 years of age.

Skills And Qualifications

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Attention to detail and ability to prioritize tasks.
• Ability to work independently and as part of a team.
• Professional demeanor and discretion when handling sensitive information.

Pre-employment drug testing, FBI criminal background check and education/degree verification required.

This position is subject to working in high-security areas governed by the US Department of Justice’s Criminal Justice Information Services (CJIS) Security Policy and therefore requires successfully passing a more stringent criminal background check. Must be a US citizen or have been a lawful resident of the US for the past ten consecutive years.

This position is considered Safety Sensitive and is subject to random drug and alcohol testing.

Here’s What You Do

Perform a range of clerical and administrative tasks to support our Emergency Communications Department, including managing calendars, scheduling meetings, answering phone calls, managing the visitors coming in and out of the center, handling emails, maintaining files, preparing documents, coordinating travel arrangements, all while adhering to established procedures and standard practices. Perform other work as required.

Responsibilities include but not limited to

• Calendar Management: Maintaining and updating the executive’s calendar, scheduling appointments, and coordinating meetings.
• Communication Management: Answering phone calls, responding to emails, and directing inquiries to appropriate personnel.
• Document Preparation: Drafting letters, reports, presentations, and other documents as needed.
• File Management: Organizing and maintaining physical and electronic files.
• Travel Coordination: Arranging travel logistics such as booking flights, hotels, and transportation.
• Administrative Support: Handling tasks like copying, faxing, and mailing documents, ordering and maintaining supplies, Freedom of Information Act (FOIA) Records processing.
• Data Entry: Entering information into databases and spreadsheets.
• Meeting Coordination: Setting up meeting rooms, preparing agendas, and taking minutes.

REASONS TO JOIN OUR TEAM

• Be a part of a nationally accredited emergency communications center.
• This position is a part of an approved Career Development Program (CDP) that offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.
• 40 Hours of Paid Time Off (PTO) upon hire
• County benefit program includes health/vision insurance, dental insurance, short- and long-term disability, employee assistance program, life insurance, retirement plan, tuition reimbursement, paid time off, paid parental leave and more.

Shift

Monday – Friday; 8:30 a.m. – 5:00 p.m.

Work Location

Emergency Communications Center