Job Description
- 3-5 years of Exp. in building statistical models and data mining
- Ability to rewrite SQL and python to fix and make changes to models
- SQL skills to work within Snowflake database semantic layer
Nice To Haves (or What Gets The Win)
- Dataiku (underpinned by Python) or DataRobot, pie carrot (ML and low code tools)
- Articulate and can speak to the models
Job Description
Data Scientist – Maintaining Operational Reliability:
This role is responsible for maintenance, support and daily operations of the Customer Engagement (CE) modeling and analytics software applications. This role will ensure on a daily basis that CE model data flows and dashboard extracts are executing and up-to-date. The Production Support Analyst is responsible for diagnosing and resolving application issues in order to ensure optimal performance and usability for downstream CE system users.
Job Knowledge
- Ability to research, analyze and resolve operational issues in a timely manner
- Provide root cause analyses to identify and proactively prevent future issues
- Demonstrable skill supporting Snowflake, Dataiku and Tableau SaaS operations to include flow, extract, and other scripting automation
- Build predictive models and machine-learning algorithms using tools such as Dataiku, DataRobot or Azure Machine Learning Studio to include ML models such as Decision Trees, Logistic Regression, and Random Forest
- Experience with data mining techniques
- Strong knowledge of SQL, and Python (3+ years)
- Expert knowledge of dashboard development using Tableau Desktop
- Strong experience in working with large volumes of data to include integration and cleansing
- Knowledge of production support concepts such incident reporting, testing, debugging, monitoring, and audits
- Skill in creating and maintaining technical documentation to include run book creation for routine or repeatable operations
Job Responsibilities
- Monitor and maintain operational readiness and reliability of the CE operational systems
- Develop effective working relationships within the CE department and support teams of the CE operational platforms
- Develop automated processes and technical documentation in conjunction with departmental resources
- Actively own and coordinate issue resolution between departmental and support partners
- Prioritize issues in alignment with Marketing and other affiliated partners who are dependent on issue resolution
- Assess issues and communicate an ETA for issue resolution based on agreed-upon time frames to the appropriate CE and departmental partners
- Communicate resolution of issues with CE and departmental partners based on agreed-upon time frames
Relevant Skills
- Ability to develop effective working relationships
- Possessing excellent interpersonal skills to include teamwork, facilitation, and negotiation
- Ability to work independently or as part of a team to resolve issues
- Effective written and verbal communication skills
- Demonstrate an ability to work under pressure, manage competing priorities and meet or exceed expectations regarding issue identification, resolutions and communication
- ALL successful candidates for this position are required to work directly for PRIMUS. No agencies please only W-2**
For Immediate Consideration, Please Contact
Neetu Chaudhary
PRIMUS Global Services
Direct: 972-914-2329
Phone No: 972-753-6500 Ext: 419
Email: [email protected]