Country Manager Ukraine
Job Description
Main purpose of the role:
Lead and direct all day-to-day activities of the country driving the business to profitability, new level of excellence, efficiency, effectiveness and high-level customer service. Lead and manage the team to ensure all business goals and commercial targets are reached. Lead the country to long term success, being a role model for excellence, and constantly strive to improve and develop new business opportunities.
Day-to-day activities
- Responsible for enlarging country customer base, performance results vs sales targets
- Customer Service – provide the best level of service to customers and build a trustworthy and long-lasting relationship according to global CS standard of service
- Responsible for logistics and port operation activities in the country
- Finance – overall responsibility for country working capital and financial statements.
- Lead interfaces and achievements with other global/regional functions, and countries in the company
- Manage cargo flow policies in order to bring to the best results.
- Manage the country according to the local regulations together with company best practice.
- Represent ZIM in all local authorities
Business Development
- Responsible for country business development
- Improve ZIM brand in the local market- take part in conventions, develop relationships with customers based on trust, and enhance interactions with local authorities.
Improve Results
- Manage the country by outstanding performance under set of KPIs and targets.
- Achieve budget forecast in terms of sales, quantities, revenues, costs, operational profits as well as market share.
- Direct profit & loss responsibility for the country
Requirements:
- 10+ years of experience in global shipping container business is a must
- Strong commercial/sales background
- Experience being worked as a managing director / country manager / or in another management position is required.
- Experience in managing managers will be an asset
- Knowledge of business and performance indicators
- Excellent organizational and leadership skills
- Excellent interpersonal and communicative skills as well as excellent analytical and problem-solving skills
- Degree in business or related
- Fluent in Ukrainian & English languages, both verbal and written