food and beverage server
Job Description
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Restaurant
Responsibilities
Tasks
- Must be of legal age to mix and serve alcoholic beverages
- Address customers’ complaints or concerns
- Prepare and serve specialty food at customers’ tables
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Enforce provincial/territorial liquor legislation and regulations
- Advise on menu selections
- Balance cash and record sales
- Clear and clean tables, trays and chairs
- Describe and advise on wine selection
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Order and maintain inventory of wines and wine glassware
- Perform sensory evaluation of wines
- Serve food and beverages
- Take orders and relay to kitchen and bar staff
- Assist clients/guests with special needs
- Provide customer service
Credentials
Certificates, licences, memberships, and courses
- Smart Serve
Experience and specialization
Computer and technology knowledge
- Point of sale system
Additional information
Work conditions and physical capabilities
- Bending, crouching, kneeling
- Fast-paced environment
- Handling heavy loads
- Physically demanding
- Standing for extended periods
- Work under pressure
Benefits
Health benefits
- Dental plan
- Health care plan
Financial benefits
- Bonus