E-Commerce Operation Officer
Job Description
Responsibilities
- Replying to chats and discussions
- Processing orders and monitoring shipping statuses
- Handling customer complaints and reviews
- Creating store promotions and campaign submissions on marketplaces
- Uploading new products
- Monitoring stock allocations
Qualifications
- Proficient in MS Excel operation
- Good understanding and execution of all promotion features on Marketplace (Shopee, Tokopedia, Lazada, Blibli, Tiktok Shop)
- Experienced in handling the Health category (a plus)
- Experienced in using channel management systems (a plus)
- Experienced in using channel relationship management (a plus)
If you’re interested, you can apply for this job here or send your CV to [email protected] with the email subject: “Applicant: [Position] – [Full Name]”
Thank you!
Job Category: E-Commerce Operation
Job Type: Full Time
Job Location: Jakarta