Job Description
Description
Job purpose
- The Signing Agent is responsible for ensuring that real estate loan documents are executed by the all required parties, notarized, and returned to the lender for processing on time. Completing this critical part of the loan process enables the loan to be funded.
Duties And Responsibilities
- Respond to customer and client inquiries received via phone, fax or emails in a timely fashion in a professional, courteous, pleasant and personable manner.
- Meet with buyers, sellers, borrowers and real estate agents to conduct the closing of real estate transactions both inside the office and at mutually agreed upon locations.
- Ensures that all parties sign the documents as required.
- Notarizes documents as needed.
- Increase customer satisfaction by facilitating the end-to-end closing process, collecting funds, and explaining post-closing process to appropriate parties.
- Maintains proper procedures, files and regulations.
- Safeguards borrowers’ private financial information.
- Performs courier services of documents.
- Returns completed documents to the lender and the company’s post-closing department.
- Maintain close relationships with all parties to continue with the growth of business including but not limited to: Agents, in office relationships, management, sales and overall personal growth.
- Assists other departments when requested.
Other Duties
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
Requirements
- Prior experience working in the title and settlement industry preferred.
- Currently commissioned as a Notary Public preferred but not required.
- Excellent written and verbal communication skills.
- Attention to detail.