Job Description

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Branch office

Responsibilities

Tasks

  • Inspect and verify incoming goods against invoices or other documents
  • Route goods to appropriate storage areas
  • Pack goods to be shipped
  • Unpack goods received
  • Address customers’ complaints or concerns
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Sell merchandise
  • Receive payments
  • Operate computerized inventory record keeping and re-ordering systems
  • Issue receipts and other forms
  • Explain the type and cost of services offered
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Answer inquiries and provide information to customers
  • Estimate or quote prices, credit or contract terms, warranties and delivery dates
  • Provide advice about merchandise
  • Conduct sales transactions through Internet-based electronic commerce
  • Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
  • Prepare merchandise for purchase, rental or lease
  • Maintain sales records for inventory control

Experience and specialization

Type of product

  • Power tools
  • Building materials (other than lumber)

Computer and technology knowledge

  • Internet

Additional information

Security and safety

  • Driving record check (abstract)

Transportation/travel information

  • Own transportation
  • Valid driver’s licence

Work conditions and physical capabilities

  • Fast-paced environment
  • Attention to detail

Weight handling

  • Up to 23 kg (50 lbs)

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Organized
  • Reliability
  • Team player
  • Punctuality
  • Analytical
  • Creativity
  • Efficiency
  • Energetic
  • Goal-oriented
  • Hardworking
  • Outgoing
  • Positive attitude
  • Quick learner
  • Time management

Benefits

Financial benefits

  • Registered Retirement Savings Plan (RRSP)

Other Benefits

  • Learning/training paid by employer