Clinical Operations Director

The Director of Clinical Operations is a key leadership role focused on delivering exceptional patient care while promoting a culture of excellence within our organization. This position underscores the importance of maintaining high standards of service quality and regulatory compliance, all while embodying the core mission and values of the organization. You will oversee daily operations and inspire a skilled team to achieve outstanding outcomes.

Key Responsibilities

• Manage daily clinical operations to ensure the provision of seamless and efficient care.
• Serve as a role model in patient care, ensuring an exemplary service experience for patients and their families.
• Supervise clinical functions, control clinical expenses, and uphold superior quality care standards.
• Deliver exceptional service to patients, families, and referral sources, meeting their needs with compassion and professionalism.
• Lead, mentor, and empower your team, facilitating their growth and success in achieving shared objectives.
• Ensure consistent service quality and compliance with regulatory requirements through strategic planning and execution.
• Foster and maintain relationships with community partners and referral sources to support organizational growth and development.
• Ensure compliance with clinical policies, procedures, and best practices.
• Keep abreast of and ensure adherence to local, state, and federal regulations, Medicare standards, and accreditation requirements.
• Collaborate with the interdisciplinary team to enhance patient care quality and outcomes.
• Direct the implementation of process improvements identified through the Quality Assurance and Performance Improvement (QAPI) initiative.
• Participate in the recruitment and onboarding processes to cultivate a high-performance team and ensure an outstanding experience for new clinicians.
• Promote leadership principles and contribute to fostering a positive, values-driven workplace culture.

Required Skills

• Profound understanding of hospice regulations at federal, state, and local levels.
• Expertise in Medicare Conditions of Participation for Hospice and quality standards in hospice and palliative care.
• Familiarity with adult education and training methodologies.
• Proficiency in Microsoft Office Suite and communication platforms such as Zoom and TEAMS.
• Strong organizational, problem-solving, and communication skills, both verbal and written.
• Capability to effectively facilitate group discussions and manage prioritization of tasks.
• Commitment to maintaining core values, integrity, and accountability.
• Ability to collaborate and incorporate diverse perspectives into decision-making.

Qualifications

• Bachelor’s degree in Nursing (Master’s degree preferred).
• Valid Registered Nurse (RN) license in South Carolina.
• Preferred completion of a Leadership Immersion Program (training may be provided if not yet completed).
• Active professional affiliations are preferred.
• Valid driver’s license, proof of automobile insurance, or reliable personal transportation required.

Career Growth Opportunities

This role offers extensive professional development opportunities, allowing you to enhance your leadership skills and advance your career in hospice and palliative care. Engage in training programs such as the Leadership Immersion Program and benefit from a supportive environment that prioritizes continuous learning.

Company Culture And Values

We are committed to fostering an inclusive workplace that celebrates diverse perspectives and promotes mutual respect. Our organizational culture emphasizes teamwork, integrity, and accountability, ensuring every team member feels valued and empowered.

Networking And Professional Opportunities

Joining our organization not only positions you in a pivotal leadership role but also provides a platform for networking with industry professionals, collaborating with cross-functional teams, and growing your professional connections.

Employment Type: Full-Time