Job Description
Key Responsibilities
- Serve as the main liaison for clients during software implementation projects, ensuring clear and effective communication throughout the project lifecycle.
- Establish project scope, manage tasks, monitor milestones, and oversee deliverables to achieve timely and successful project outcomes.
- Design and conduct training sessions for clients to ensure seamless adoption of our solutions.
- Collect and document comprehensive business requirements, acting as a subject matter expert.
- Coordinate activities across cross-functional teams to deliver high-quality solutions aligned with client expectations.
- Collaborate with Product Management to align product vision with client needs.
- Provide regular updates on project status to executive leadership.
- Address risks, issues, and changes following established protocols.
- Organize and track project milestones while prioritizing bug report resolution.
- Facilitate team training to enhance project knowledge and execution.
Required Skills
- Strong understanding of technology, including sFTP, APIs, file formats, unique GUIDs, integrations, and HTML.
- Demonstrated experience in implementing SaaS or enterprise software applications.
- Background in pharmaceutical, specialty pharmacy, or related sectors is advantageous.
- Proven experience consulting directly with external clients.
- Exceptional organizational skills and meticulous attention to detail.
- Proficient written and verbal communication skills.
- Expertise in MS Office applications (Word, Excel, Outlook, PowerPoint, Project).
- Familiarity with Agile software development methodologies is preferred.
Qualifications
- Bachelor’s degree in Management Information Systems, Computer Science, Business, or a related discipline.
- 3 to 5 years of experience managing complex software projects, particularly those with client-facing components.
Career Growth Opportunities
Join a supportive environment that prioritizes professional development and continuous learning. This position provides ample opportunities for career advancement within a respected organization that values innovation and teamwork.
Company Culture and Values
We pride ourselves on fostering an inclusive and collaborative workplace that encourages team members to create a positive impact in the healthcare sector. Our culture is built on shared values, and we actively promote diversity and inclusion in all aspects of our work.
Employment Type: Full-Time