Job Description
Description
The Director of Housing and Residence Life shall have primary responsibility overseeing the entire department of Housing and Residence Life. This customer-centric role is responsible to deliver service excellence support to meet the needs of our university community. Demonstrates the professionalism needed to handle sensitive and confidential matters. Responsible for the residence life program which includes selecting, training, and managing Assistant Director of Housing & Residence Life, Housing Facilities Manager, Area Coordinators, Resident Assistants, Student Workers and for all the residential areas on campus. Housing capacity: 800+ residents. The individual is a member of the Division of Student Life staff reporting to the AVP of Student Life.
Essential Functions
- Supervise and provide support for the Assistant Director of Housing and Residence Life, Area Coordinators (AC), Housing Facilities Manager, and co-supervise the Resident Assistants and Student Workers.
- Plan and facilitate annual Summer AC training and Fall RA training week, as well as additional training throughout the year.
- Hold weekly informative meetings with residential life staff, alternating between AC’s and All-Staff meetings.
- Evaluate all members of the residence life team and work with each on goal setting and professional development.
- Plan special events such as the RA Banquets and RA Appreciation Week.
- Serve as the co-coordinator of “RA Recruitment,” the RA preliminary selection process involving all current RA’s and candidates.
- Train new RAs and RA alternates.
- Provide crisis counseling referral as needed.
- Provide direct supervision and meet regularly with the Assistant Director for Housing & Residence Life, RHCs, and a portion of the RA staff.
- Provide support for students with roommate conflicts, relationship issues, and other issues not requiring psychotherapy.
- When appropriate, meet with housing policy violators, and recommend appropriate sanctions according to the violation.
- Provide ongoing in-service training for the Residence Life staff during meetings and retreats.
- Attend weekly meetings with Student Life Staff.
- Coordinate a weekly residence life and housing meeting with professional staff.
- Work with Facilities Management and the AC’s to coordinate maintenance efforts in the residence halls.
- Maintain and monitor the Housing & Residential Office Life budget line.
- Coordinate ongoing assessment efforts for Housing & Residential Life.
- Appreciation of, a sensitivity to, and respect for a diverse academic environment, inclusive of students, faculty, and staff of many social, economic, cultural, ideological, racial, and ethnic backgrounds.
- Participate in departmental, divisional, and University committees as assigned.
- Ensure other essential duties in Housing & Residence Life are covered such as monthly RA salaries, supply stock, programming tracking, student worker supervision, etc.
- Assist with special projects such as, but not limited to new student orientation, cooperative programming with the Engagement & Leadership program; participate as a team member in all aspects of Student Life.
- Contribute to the overall success of the department by performing all other essential duties and responsibilities as assigned.
- Meet weekly with the AVP of Student Life to provide updates and establish ongoing open communication.
- The omission of specific duties does not preclude the supervisor from assigning duties that logically relate to the position.
Knowledge, Skills, And Abilities
- Ability to handle information of sensitive and confidential nature in the utmost professional manner. Demonstrate a high level of professionalism, initiative, resourcefulness, and personal accountability.
- Maintain the privacy and confidentiality of information, protect the assets of the institution, act ethically and with integrity, and adhere to FMU’s Code of Conduct and policies and procedures.
- Effective analytical and decision-making skills. Excellent communication (oral and written), organizational, and time management skills. Effective interpersonal skills and ability to work with diverse constituents.
- Attention to detail and adaptability to a changing environment is extremely important as well as dependability.
- Manage, prioritize, and accomplish multiple tasks/projects simultaneously in a deadline-driven environment.
- Moderate physical activity. Requires handling objects of average weight up to fifty (50) pounds or standing and/or walking for more than four (4) hours per day.
- Ability to pivot during changing times such as Covid and other unexpected changes.
Minimum Qualifications
- Master’s Degree in Higher Education Administration, College Student Personnel, Counseling, or related field.
- Minimum of five years of full-time or seven years of part-time experience in residence life in a College/University setting.
- Ability to perform complex tasks and prioritize multiple projects.
- Willingness to work a flexible schedule, which may include evening and weekend hours as required.
- Flexibility to work outside of normal business hours.
Florida Memorial University is an Equal Employment Opportunity Employer. In compliance with the American Disabilities Act (ADA), those functions of the job that are identified as essential are required to be performed with or without reasonable accommodations. Requests to facilitate the performance of essential functions will be considered.