Admissions Coordinator (Remote)

Why Consider This Job Opportunity

• Flexible hours and days available
• Opportunity for career advancement and growth within the organization
• Remote work position with the option to travel to corporate facilities
• Supportive work environment aligned with CORE values of integrity, dedication, collaboration, and passion
• Chance to make a positive impact on individuals seeking mental health and substance use support

What To Expect (Job Responsibilities)

• Answer all calls through appropriate call queues and resolve questions from callers
• Complete documentation in EMR and marketing systems related to calls
• Conduct initial prescreening and determine scheduling appropriateness based on exclusionary guidelines
• Schedule new and returning patients in the EMR system and complete follow-up duties
• Maintain performance in relation to KPIs and quality review measures

What Is Required (Qualifications)

• High School Diploma or GED
• Minimum of 1 year of customer service experience
• General knowledge of behavioral health and the needs of the public related to mental health and substance use
• Strong communication skills, both written and verbal
• Ability to manage time, organize workflows, and handle high-stress situations effectively

How To Stand Out (Preferred Qualifications)

• 1+ year of healthcare-related work experience
• Knowledge of data entry, primarily in Excel, and familiarity with medical terminology
• Experience in a call center or customer service field

#BehavioralHealth #RemoteWork #CustomerService #CareerOpportunity #MentalHealthSupport

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