Super

Key Responsibilities:1. Building Maintenance & Operations:

• Oversee and ensure the daily maintenance and proper functioning of 1 residential property in Brooklyn, including routine inspections, repairs, and upkeep.
• Supervise and coordinate maintenance tasks such as plumbing, electrical systems, HVAC, lighting, and general building infrastructure across all properties.
• Schedule and manage routine maintenance work, including cleaning, painting, landscaping, and snow removal during winter months, across all locations.
• Ensure all building systems—elevators, fire alarms, security systems—are functioning properly in each property.
• Perform emergency repairs or address maintenance issues in a timely manner for all properties.
• Coordinate move-ins & move-outs with residents and the office team
• Ensure the building is clean and trash is handled in accordance with DSNY regulations.

2. Tenant Relations:

• Address tenant complaints promptly, maintaining professionalism and ensuring tenant satisfaction.
• Enforce building rules and regulations, including noise ordinances, pet policies, trash disposal, and other property-specific guidelines, in line with local Brooklyn regulations.
• Resolve emergency situations such as water leaks, power outages, or building-wide issues across the portfolio in a swift and professional manner.

3. Administrative & Reporting Duties:

• Maintain detailed and up-to-date records of maintenance requests, repairs, inspections, and tenant communications for the property.
• Assist with administrative tasks, including rent collection, move-in/move-out procedures, lease renewals, and coordination with property management as needed.
• Prepare reports on the condition of the properties, ongoing repairs, and maintenance needs for the property manager or owner.
• Manage the inventory of tools, supplies, and equipment across all properties, ensuring efficient use and timely replenishment.

4. Coordination with Contractors & Vendors:

• Manage relationships with external contractors (e.g., cleaners, landscapers, pest control) and ensure they adhere to contracts and building guidelines.
• Oversee the quality and timely execution of work performed by outside vendors or service providers.
• Approve work orders and invoices, ensuring work is completed as agreed upon and within budget.

5. Emergency Preparedness:

• Be available for after-hours emergency calls, handling urgent building maintenance issues, tenant concerns, or safety issues promptly.
• Ensure the properties comply with local Brooklyn safety regulations, including fire safety codes, emergency exits, and evacuation procedures.
• Maintain and periodically test emergency systems (e.g., fire alarms, lighting, sprinklers) to ensure tenant safety across all buildings.

Required Skills and Qualifications:

• High school diploma or equivalent; additional training in plumbing, electrical work, HVAC, or building maintenance is preferred.
• Proven experience in building maintenance
• Strong leadership skills with previous experience managing or supervising maintenance teams (e.g., handymen, porters).
• Knowledge of building systems, tools, and safety procedures, including plumbing, electrical, HVAC, and general building maintenance.
• Ability to handle multiple properties and prioritize maintenance requests effectively across a portfolio.
• Excellent communication and customer service skills to work with tenants, contractors, and property management.
• Knowledge of Brooklyn building codes and safety regulations, as well as local rules governing multi-family residential properties.

Physical Requirements:

• Ability to lift up to 50 pounds and perform physical tasks such as repairs, maintenance, and cleaning.
• Ability to work in confined spaces, on ladders, or at heights, as needed.
• Available for on-call emergency duties across all properties, including evenings, weekends, and holidays.

Preferred Experience:

• Previous experience as a building superintendent, maintenance manager, or property manager.
• Experience managing a team of handymen and porters across multiple locations.
• Familiarity with property management software used for maintenance tracking and tenant communication.
• Understanding of the unique challenges of managing multiple properties, including older infrastructure, high tenant turnover, and large-scale maintenance needs.