HR Operations & Admin Associate

The HR Operations Associate delivers day-to-day support of Human Resources (HR) transactions, hiring, filing, inventory and other processes. Ensures all employee information/documentation is entered, maintained, and filed within HR system(s) and hardcopy files. Ensures questions are addressed correctly and in a timely manner, and where needed, escalates and routes issues to the most appropriate HR individual / department.

In these roles, you will be responsible for:

• To assist with New Employee Orientations & assure to have complete personnel files, including the request to sign all legal documents.
• Perform HR/related activities on SAP/SuccessFactors platform, primarily pertaining to the employee life cycle (from Hire to Retire).
• Assist with document audits which may include urgent requests to scan and send/upload documentation for internal/external audits or per Legal/HR Business Partner requirements
• Assist with Tier One general inquiries for Global People
• To process the various HR transactions as per the laid guidelines/SOPs
• Manage calls from employees & other HR Staff (Proficient English/verbal communication skills)
• To receive/respond to email inquiries and assigned tickets – (Proficient writing skills)
• To perform tasks within the established turnaround time and capable of multitasking on a day to day basis
• Open for new business process changes and adaptability for new systems/technology
• Other responsibilities/tasks as assigned

Required Skills for this role include:

• 0.6 – 1 Year of experience in any HR Domain or Fresher.
• Relevant Master’s degree, or equivalent combination of education and experience
• Open to work in 24/5 shift model & Willing to work in nightshift (5.30 Pm – 3.30 Pm) US shift.
• Intermediate level proficiency in MS Office (Word, Excel, Outlook, PowerPoint, SharePoint)
• High level of accuracy and attention to detail
• Proficient organizational skills
• Ability to work independently
• Solid communication and interpersonal skills
• Ability to handle confidential information with utmost confidentiality, tact, and diplomacy.