Front Desk Receptionist

• Handle Check In and Check Out process
• Handle guest complaints or requests
• Maintain a polite and humble personality to the guests
• Provide a detailed description of all the information that can be potentially asked from guests

Job Requirements

• Age 20-35 years olds
• Candidate must possess at least D3 Degree / S1, preferably majoring in Hospitality / Tourism
• At least 1 year experience of working as Front Desk Agent/Receptionist/Guest Service Agent in Hotel industry (4 and 5 star hotel)
• Fluent in English
• Passionate for customer service and building strong client relationships
• Able to work under pressure and shifting work schedule