COMMUNITY COORDINATOR

Under the direction of the Project Manager, the Strategic Planning Coordinator develops and tracks the execution of Resident Engagement strategies relating to 2 of the 6 pillars of the agency’s Federal monitor agreement. Ensuring multiple cross-functional teams meet strategic planning-related timelines and deliverables effectively and efficiently. Tracks, monitors, and measures progress and outcomes. Coordinates and facilitates communications with stakeholders, reports on activity. Performs outreach to Pillar teams, other NYCHA departments and stakeholders across agency.

Duties And Responsibilities

• Ensure the timely submission of deliverables from a diverse array of multiple cross-functional teams.
• Track indicators related to outcomes of the strategic planning process. Monitors project, program, and/or deliverables and assesses impact to strategic initiatives, reports on progress to

leadership.

• Identify potential project risks and difficulties and designs strategies to mitigate or avoid risks. Escalates issues as appropriate.
• Maintain visibility of strategic planning process and initiatives throughout the department during the planning process to ensure meaningful collaboration, and comprehensive and effective

implementation.

• Coordinate resources across multiple departments in strategic planning efforts. Liaison to keep lines of communication open and ensure meaningful collaboration. Provides support and

direction as appropriate.

• Collect and analyze a variety of complex data and information. In collaboration with others, performs statistical analysis and summarizes findings in applicable reports or other communication

mediums.

• Initiate project-related communication and requests for information and provides guidance to other departments, and/or outside agencies at the direction of the Deputy Director.
• Coordinate communications, change management, and issue management efforts as assigned.
• Perform other duties as required.

Additional Information

• NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
• NYCHA residents are encouraged to apply

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one year of experience as described in “1” above.

Preferred Skills

• Knowledge of: Cultural proficiency Resource allocation Customer service principles and practices Strategic planning principles Public relations principles Business process mapping and analysis, data modeling, database concepts, and workflow. 2. Skilled in: Gathering, analyzing, and interpreting data Working effectively with the diverse backgrounds of staff and community members Creating, implementing and using project management tools Utilizing computer technology used for communication, data gathering and reporting Applying innovative thinking to problem solving and strategy Speaking in public Understanding change and sensitive topics. 3. Able to: Motivate and influence others in a positive manner Forecast issues and consequences or proposed actions and identify alternate solutions Work collaboratively Understand the dynamics of cross-functional and cross-departmental teams Think critically and strategically Communicate clearly and effectively, both verbally and in writing Maintain confidentiality Adapt to change while simultaneously maintaining focus on objectives and envisioning the bigger picture.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

NYCHA has no resident requirements.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.