Medical Secretary

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Job Overview

Medical Secretary – Band 3 Substantive

We are looking for a reliable and enthusiastic individual with excellent organisational and administrative skills to provide an efficient secretarial service to the Neurology Department at Southmead Hospital.

Main duties of the job

The post holder must have extremely good computer and communication skills, as well as being a team player and have an ability to use their own initiative. Being an extremely busy department, the ability to work under pressure and be able to prioritise changing workloads is absolutely essential for this role.

Previous secretarial/administrative experience is essential and experience in a Medical Secretary role with knowledge of medical terminology would be an advantage.

Working for our organisation

This role is to support our Neurology team within the Neurological and Musculoskeletal Sciences Division (NMSK). You will work within a team to provide secretarial and administrative support. You will liaise with all staff within the NMSK department to ensure the smooth running of the service

working to deadlines, dealing with daily queries including telephone management and cross cover to manage annual leave and sickness absence.

Detailed Job Description And Main Responsibilities

• Responsible for processing clinic letters/test result letters general correspondence, and other tasks required by the department
• Receive, sort and prioritise daily correspondence.
• Monitor waiting lists proactively .
• Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all users of the department.
• Photocopying/filing and other administrative duties to ensure the efficient running of the office.
• Prioritise sometimes conflicting department requirements, independently of, or with consultants and other secretarial support to meet deadlines – i.e. 5 day turnaround for clinics.
• Organise meetings, including the booking of rooms as necessary, for the clinicians and their teams as required.
• Act as a contact point, liaising with patients, medical and nursing staff and other external agencies dealing with queries competently and professionally, taking action when appropriate in accordance with Data Protection.
• To provide secretarial cover and undertake general office duties as necessary within the department.
• To effectively deal with incoming mail for clinicians.
• Such other reasonable duties, appropriate to a Band 3.

Person specification

Experience

Essential criteria

• Previous secretarial/administrative experience

Desirable criteria

• Previous NHS administrative experience

qualification

Essential criteria

• Excellent IT Skills

Skills and knowledge

Essential criteria

• Enjoy team working

Skills

Essential criteria

• excellent telephone and communication skills

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.