Receptionist

This is an exciting opportunity to join one of the largest and most successful Foundation Trusts in the UK with an international reputation and a tradition of innovation.

Based in the busy West End of London, we have a lively and vibrant working atmosphere, with quick and easy transport links to all our sites. Our size and resources enable us to offer a range of attractive benefits as well as unparalleled education and development opportunities for staff at all levels. This includes an extensive portfolio of academic and clinical courses and programmes ranging from ongoing personal development through to clinical excellence and leadership skills. UCLH prides itself on its investment in staff both in terms of developing career skills but also its commitment to staff health and wellbeing.

The successful applicant will have experience of working in multi-disciplinary healthcare teams, excellent communications skills and a strong aptitude for change. Previous experience of working in an outpatients’ setting is desirable.

(Band 3) Receptionist – (Monday-Friday, 37.5 hours a week)

An exciting opportunity has arisen for a proactive, dynamic individual to join our Outpatient Reception Team at the Royal National Throat Nose and Ear and Eastman Dental Division. We are seeking an enthusiastic and bright individual who enjoys patient contact and working in a busy, friendly multi-disciplinary team environment to support us in the delivery of a high-quality outpatient service.

The post would involve working on the reception, checking-in patients and booking their follow-ups as well as providing support to the overall smooth running of day-to-day outpatient clinics. This is a fast-paced role with scope to develop your patient engagement and time management skills. There will also be shift-work involved in this role, and the successful candidate will work rotationally on the early shift (8:00-16:30), middle shift (8:45-17:15) or late shift (11:00-19:30 – Tuesday-Thursday only). If you have some of the essential criteria and a can-do attitude, we would like to hear from you.

For further details, please contact Bless Sison – Outpatient Team Leader / [email protected] OR Tasneem Ahmed – Outpatient Team Leader / [email protected]

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

For further details / informal visits contact: Name: Janet Loughrey Job title: Outpatients Team Leader Email address: [email protected]