Entry Level Customer Service Assistant

Description Position Overview: Communiboost is looking for an Entry Level Customer Service Assistant to join our team. In this role, you will serve as the first point of contact for clients and assist in delivering outstanding service and support. This position is ideal for someone who thrives in a people-oriented environment and is eager to develop their customer service skills.

Salary Range: $18.50 – $28.00 hourly Location:San Antonio,TX Key Responsibilities Assist customers with inquiries and provide accurate information regarding products and services Respond to customer emails, phone calls, and chat messages in a timely manner Resolve customer complaints and issues by identifying the root cause and offering appropriate solutions Maintain records of customer interactions and transactions in our database Collaborate with team members to improve customer service processes and practices Assist in the training and onboarding of new team members as needed Skills, Knowledge and Expertise High school diploma or equivalent required. Strong interpersonal and communication skills. Ability to manage multiple tasks in a fast-paced environment. Detail-oriented and organized. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Benefits Health, dental, and vision insurance 401(k) plan with company match Paid time off and holidays Professional development and training opportunities Collaborative and innovative work environment

If you enjoy working with people and have a passion for delivering excellent service, we’d love to hear from you. Please submit your resume and a cover letter highlighting your skills and enthusiasm for the role.

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.