office receptionist
Job Description
Overview
Languages
English
Education
- College/CEGEP
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Asset languages
- Spanish
Work setting
- Urban area
- General office
- Law firm
Responsibilities
Tasks
- Greet people and direct them to contacts or service areas
- Obtain and process information required to provide customer service
- Record and relay information
- Schedule and confirm appointments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Arrange teleconferences
- Type and proofread correspondence, forms and other documents
- Sort, process and verify applications, receipts and other documents
- Send and receive messages
- Provide general information to clients and the public
- Locate and remove files requested
- Label, file and retrieve documents
- Compile data, statistics and other information
- Receive and forward telephone or electronic enquiries
- Work on reports from manual or electronic files, inventories and databases
- Process incoming and outgoing mail manually or electronically
- Photocopy and collate documents for distribution, mailing and filing
Experience and specialization
Computer and technology knowledge
- Social Media
- Database software
- MS Access
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Word
- MS Windows
Area of work experience
- Correspondence
Area of specialization
- Forms and records
Additional information
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Attention to detail
Personal suitability
- Excellent oral communication
- Excellent written communication
- Organized
- Ability to multitask
- Time management
- Efficiency