Business Analyst

ABOUT THE COMPANY:

Doctors are overworked, burnt out, and are quitting in masses.

This organization combines clinician care with the latest AI technology and intense execution to create products that enhance clinician satisfaction.

The flagship product is an AI scribe that automates medical documentation. In just one year, the company has:

• Acquired 14,000 paying and satisfied clinicians, exceeding $16M ARR
• Generated 70,000 patient notes daily and over 1 million monthly
• Made thousands of clinicians happier

Backed by leading venture capital, the organization is rapidly expanding its product offerings. Patient-facing assistants, patient insights, EHR integrations, and other innovative products are being developed and adopted by thousands of clinicians and millions of patients.

The company is in search of entrepreneurs—fast, ambitious, and intelligent individuals who are eager to support the healthcare workforce.

Expect dynamic, clinician-focused, and interesting colleagues who are driven to succeed.

ABOUT THE ROLE:

There is an opportunity for a Business Analyst to join the growing team and support a data-driven culture. In this role, the individual will collaborate directly with product managers, engineers, and other stakeholders to harness data and empower teams to make smarter, faster, and more informed decisions.

This role emphasizes execution: uncovering and delivering insights, building dashboards, tracking metrics, designing experiments, and analyzing results to drive decision-making. The successful candidate will need to embed themselves within teams, grasp context, users, and goals, and actively contribute to the mission of improving clinician happiness.

The ideal candidate thrives in a collaborative, fast-paced environment, possesses strong analytical skills, and can translate data into actionable recommendations.

HOW YOU’LL HAVE IMPACT:

• Tackle analytics responsibilities across various teams, including Product, Marketing, Sales, and Customer Success. Provide the data and insights necessary for informed decision-making. Define success metrics, track performance, and analyze trends.
• Foster a data-driven culture by embedding insights into decision-making processes, refining foundational metrics (KPIs), and aligning teams on shared priorities.
• Build dashboards and visualizations to assist teams in tracking key trends in product usage, marketing performance, sales effectiveness, customer retention, etc.
• Translate stakeholder inquiries into clear analyses, deliver actionable insights, and effectively communicate findings.
• Collaborate with engineers to improve data structures, address tracking gaps, and enhance data reliability and accessibility.

WHAT YOU’LL BRING:

• 2-4 years of experience in data analytics or a related field.
• Proficiency in SQL.
• Experience with data visualization tools (Looker preferred, but Tableau, Power BI, or similar are acceptable).
• Comfort with scripting languages for data analysis (Python preferred, but R acceptable).
• Strong understanding of statistics, including A/B testing.
• Excellent collaboration and communication skills, with the ability to translate technical findings into actionable insights.
• Experience writing data transformations to prepare data for dashboards or analyses.
• A proactive, independent work style, and strong prioritization skills.

NICE TO HAVES:

• Previous experience working closely with diverse teams in a data-driven role.
• Familiarity with SaaS or health tech sectors.
• Exposure to predictive modeling or machine learning.
• A passion for healthcare and improving clinician experiences.

BENEFITS:

• Competitive salary and equity in a high-growth organization.
• Opportunity to make an immediate impact.
• Medical, dental, and vision insurance for US-based employees.
• Unlimited PTO.
• Organization-sponsored annual retreats.
• A collaborative, asynchronous, remote-first environment.