Reservations Coordinator
Job Description
Formerly the Hilton Singer Island Oceanfront/Palm Beaches Resort, the property is being transformed from top to bottom, bringing to life a reimagination of all accommodations, lobby, common areas, pool deck, culinary offerings, meeting venues and social spaces, and more. Featuring 223 well-appointed guestrooms and suites, all with private outdoor balconies, The Singer Oceanfront Resort is poised to reshape the leisure Palm Beach getaway, offering touchpoints into Singer Island’s unique history while elevating the guest experience for a fresh, modern perspective on Florida’s Atlantic Coast., With a refreshed focus that weaves together rich local heritage, casual oceanfront elegance, and warm hospitality, The Singer stands alone as a premier lifestyle resort in this unspoiled Palm Beach locale.
As a team member, you will have the opportunity to work in a beautiful and serene environment, providing outstanding service to guests from all over the world. The Singer Oceanfront Resort values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded.
Overview
Join our team as a Reservations Group Coordinator! We are seeking an enthusiastic and detail-oriented individual to support our group reservation needs. In this role, you will work closely with our sales and events teams to coordinate reservations for groups, ensuring all details are accurately documented and communicated. Assist the Front Office with pre-registration of V.I.P.’s and Preferred accounts. Assist in preparation of 10-day forecast and Group Commitment report. Strong attention to detail required. You will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service to both internal and external clients.
Qualifications
- Prior experience in reservations or group sales in the hospitality industry preferred
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills; read, write, and speak English fluently
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office and hotel reservation systems
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
- Multiple Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).Â
- 401K Match
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.