Job Description

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

Job Overview

PLEASE NOTE WE WILL ONLY ACCEPT APPLICATIONS FROM THOSE CURRENTLY EMPLOYED BY ANEURIN BEVAN UNIVERSITY HEALTH BOARD.

An excellent opportunity has arisen to join ICT Services in ABUHB.

Reporting to the ICT Desktop Services Team Leader, the post holder will be part of busy ICT Desktop Services Team providing technical support to staff across ABUHB covering a wide range of technologies.

Main duties of the job

The role requires a self-motivated individual, able to demonstrate an aptitude for technology and a flair for troubleshooting. Able to demonstrate excellent customer service, have excellent planning and administrative skills and the ability to manage their time effectively ensuring all objectives and deadlines are met.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Personal Attributes

Essential criteria

  • Meets all essential criteria as per attached job description/person specification

Knowledge

Essential criteria

  • Meets all essential criteria as per attached job description/person specification

Desirable criteria

  • Meets all desirable criteria as per attached job description/person specification

Skills

Essential criteria

  • Meets all essential criteria as per attached job description/person specification

Experience

Essential criteria

  • Meets all essential criteria as per attached job description/person specification

Desirable criteria

  • Meets all desirable criteria as per attached job description/person specification

Qualifications

Essential criteria

  • Meets all essential criteria as per attached job description/person specification

Desirable criteria

  • Meets all desirable criteria as per attached job description/person specification