Clinical Governance Administrator

They will deal with routine matters relating to the risk and governance function, ensuring urgent work is brought to the attention of clinical governance co-ordinators as appropriate.

If you would like further details or an informal visit please email [email protected] or contact 01803 654744

Previous applicants will not be considered

• Act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity
• Provide a service that is tailored to meet the needs of the individual and to understand what our patients/customers need and be adaptable and responsive
• Provide a high-quality customer service which complies with relevant legislation and NHS Employment check standards
• Be honest and learn from mistakes, and help to create a “no-blame” culture were people feel able to share and learn from experiences together
• Work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department
• Acknowledge that you need to continually deliver greater value to customers.
• Be honest about your biggest challenges and create a culture of curiosity and openness
• Make a deliberate effort to connect with strangers from different walks of life and invite them to share their ideas
• Be curious and creative about new possibilities, whilst identifying what works well and to do more of it
• Help to develop and foster a learning environment where feedback is welcomed and valued

Why Work With Us

The surgical patient safety team are a forward thinking, cohesive team of 3 people who need the support of an additional team member.

We work very closely with our medical, matron and operational manager colleagues to support the Trust patient safety agenda.

The team are currently in the midst of some very exciting changes to the patient safety culture at the Trust, including implementing the Patient Safety Incident Response Framework (PSIRF) and a new incident reporting system (DCIQ) to bring us in line with the Learning From Patient Safety Events (LFPSE) framework.

For further details / informal visits contact: Name: Kristina Sandover Job title: Clinical Governance Coordinator (Planned Care) Email address: [email protected] Telephone number: 01803 654744