Patient Care Coordinator- Ortho. Surgery
Job Description
- Front desk duties (triage calls, greet and check-in patients)
- Responsible for patient interviewing and encounter registration
- Scheduling and confirming patients’ appointments
- Obtaining all financial and demographic information from patients
- Accurately encounter patients utilizing proper Care Connect functions
- Explaining in the BHS procedures and necessary information to patients including required authorization and estimated liability
- Verifying insurance benefits and accurately record benefits for finance review
- Reviewing accounts for change in status and re-verify benefits and/or authorization
- Transporting radiological studies (i.e. x-ray, CT scan, MRI) and other test results
- Other duties as assigned
Salary Range: $29.42/hr. – $42.14/hr
Qualifications
Previous experience in a medical office setting
Working knowledge of Medi-Cal, HMO’s, PPO’s, third party payors, etc., authorizations and eligibility requirements and regulations
Knowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applications
Ability to operate Dictaphone equipment and transcribe medical reports, manuscripts, etc.
Skill in performing basic arithmetic
Ability to work independently and exercise appropriate decisions with minimum supervision
Strong communication skills to interact with persons of various social, cultural, economic, and educational backgrounds
Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public
Skill in organizing and prioritizing assignments
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.